Privacy Policy
Last updated: 7 July 2026
The Stronger Than Silence Foundation takes the privacy of everyone who contacts us very seriously — particularly given the sensitive nature of the work we do. Please read this policy carefully. If you have any questions, email us at info@strongerthansilencefoundation.org.
1. Who we are
The Stronger Than Silence Foundation ("we", "us", "our") is the data controller responsible for your personal data collected through this website (strongerthansilencefoundation.org).
Charity registration is currently pending. Our contact email is info@strongerthansilencefoundation.org.
2. Data we collect
We collect personal data in the following ways:
Contact form
- Name, email address, and message content
- Whether you opted in to our email updates
Grant application form
- Full name, date of birth, email, phone, address and postcode
- Details of the crime, police reference, and circumstances of hardship
- ID type and reference number
- Information about previous support received
Grant applications contain special category data (information about criminal matters and personal hardship). We process this data only with your explicit consent, given via the declaration on the form.
Ambassador and Friends applications
- Name, email, phone, profession, and social media handles
- Information about lived experience (if voluntarily provided)
- Manager or PR contact details (if applicable)
Donations
- Payment is processed by Stripe. We do not store card details. Stripe's privacy policy applies to payment data.
- We receive confirmation of the donation amount and your email address for receipt purposes.
Analytics
- We use Google Analytics 4 to understand how visitors use our site. This is only activated with your consent via our cookie banner.
- Data collected includes pages visited, time on site, device type, and approximate location (country/region level).
3. How we use your data
- To process and respond to your enquiry or application
- To assess and administer grant applications
- To send you email updates if you opted in (you can unsubscribe at any time)
- To send donation receipts and thank-you communications
- To improve our website and understand how it is used (analytics, with consent)
- To comply with our legal obligations
We will never sell your data, use it for unrelated marketing, or share it with third parties except as described in section 5.
4. Legal basis for processing
Under UK GDPR, we rely on the following legal bases:
- Consent — for analytics cookies, email marketing, and the processing of special category data in grant applications
- Legitimate interests — for responding to general enquiries and administering ambassador/friends applications
- Contract — for processing donations and issuing receipts
- Legal obligation — where we are required to retain records by law
6. How long we keep your data
- Contact form submissions — up to 2 years from last contact
- Grant applications — up to 7 years (financial record-keeping obligations)
- Ambassador / Friends applications — up to 3 years from last contact, or until you ask us to delete your data
- Donation records — up to 7 years (financial record-keeping obligations)
- Analytics data — as per Google Analytics retention settings (default 14 months)
7. Your rights
Under UK GDPR you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your data (subject to legal retention obligations)
- Restriction — ask us to restrict how we use your data
- Portability — receive your data in a structured, machine-readable format
- Object — object to processing based on legitimate interests
- Withdraw consent — at any time, where processing is based on consent
To exercise any of these rights, email info@strongerthansilencefoundation.org. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) — the UK's data protection regulator.
9. Terms of use
Use of this website
By using this website you agree to these terms. We reserve the right to update them at any time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.
Intellectual property
All content on this website — including text, images, logos, and design — is the property of the Stronger Than Silence Foundation or its licensors and is protected by copyright. You may not reproduce, distribute, or use any content without our prior written permission.
Accuracy of information
We make every effort to ensure the information on this site is accurate and up to date. However, we cannot guarantee its completeness or accuracy and accept no liability for any errors or omissions.
External links
This site contains links to external websites. We are not responsible for the content or privacy practices of those sites and encourage you to read their privacy policies.
Limitation of liability
To the fullest extent permitted by law, the Stronger Than Silence Foundation accepts no liability for any loss or damage arising from your use of this website or reliance on its content.
Governing law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact us
For any questions about this policy, to exercise your data rights, or to raise a concern, please contact us:
Stronger Than Silence Foundation
Email: info@strongerthansilencefoundation.org
Charity registration pending